Code of Conduct

Our Commitment

The Canadian Recreational Vehicle Owners Alliance (“CRVO Alliance”) is committed to creating a welcoming, respectful, inclusive, and safe community for recreational vehicle owners and enthusiasts across Canada.

Our members come from different backgrounds, experiences, and walks of life. We encourage members to share their knowledge, experiences, opinions, and passion for RVing while treating one another with courtesy and respect.

This Code of Conduct applies to all members, directors, volunteers, participants, and other individuals representing or participating in CRVO Alliance activities, whether in person or online.

1. Respect for Others

Members are expected to:

Treat fellow members, volunteers, directors, partners, businesses, campground operators, event participants, and the public with courtesy and respect.
Respect differences in opinions, experience, background, beliefs, and RVing styles.
Communicate in a constructive and respectful manner, even when disagreements occur.
Refrain from personal attacks, bullying, intimidation, harassment, threats, or abusive behaviour.

Healthy debate and differing opinions are welcome. Personal attacks and disrespectful behaviour are not.

2. Harassment and Discrimination

CRVO Alliance does not tolerate harassment, discrimination, hate speech, or threatening behaviour based on characteristics protected by applicable Canadian law.

Members must not engage in conduct that creates an intimidating, hostile, or offensive environment for others.

3. Online Community & Social Media

The same standards of conduct apply to CRVO Alliance websites, social media pages and groups, discussion forums, messaging platforms, and other online communities operated or sponsored by the CRVO Alliance.

Members are expected to:

Keep discussions respectful and constructive.
Avoid posting offensive, threatening, defamatory, or inappropriate material.
Respect the privacy of other members.
Not share another member's personal information without permission.
Not use CRVO Alliance platforms to harass, intimidate, solicit improperly, or deliberately disrupt the community.
Respect the rules and terms of the individual social media or online platform being used.

4. Events, Rallies & Activities

Members participating in CRVO Alliance rallies, gatherings, camping events, educational activities, or other programs are expected to:

Follow event rules, campground rules, and applicable laws.
Respect event organizers, volunteers, campground staff, vendors, sponsors, and fellow participants.
Respect other people's property, campsites, vehicles, and personal space.
Act responsibly and safely.
Avoid behaviour that could endanger themselves or others or significantly disrupt an event.

Members are responsible for their own actions and for the actions of guests or individuals attending a CRVO Alliance activity with them where applicable.

5. Safety & Responsible RVing

The CRVO Alliance encourages safe and responsible recreational vehicle use.

Members are expected to comply with applicable laws and regulations relating to driving, towing, camping, fire safety, environmental protection, and the use of recreational vehicles.

Members should use appropriate judgment and seek qualified professional advice where necessary.

6. Protection of Property & Environment

Members are expected to respect public and private property and to be responsible stewards of the places they visit.

Members are encouraged to:

Follow campground and destination rules.
Dispose of waste responsibly.
Protect natural areas, waterways, wildlife, and other environmental resources.
Leave campsites and recreational areas clean and in good condition.
Respect local communities and the places in which we travel.

7. CRVO Alliance Name, Membership & Partner Benefits

Membership and CRVO Alliance partner benefits are intended for the benefit of eligible members.

Members must not:

Misrepresent themselves as an official representative of the CRVO Alliance without authorization.
Misuse the CRVO Alliance name, logo, or branding.
Share membership credentials or partner discount codes in a manner that violates the applicable partner's terms.
Misrepresent their membership status to obtain benefits or discounts.
Use CRVO Alliance membership or resources for fraudulent, unlawful, or inappropriate purposes.

8. Conflicts & Commercial Activities

The CRVO Alliance welcomes businesses and partners that support the RV community. Members must not use CRVO Alliance platforms, events, or membership information for unauthorized commercial solicitation, spam, or promotion.

Any commercial activity conducted through or on behalf of the CRVO Alliance must comply with Alliance policies and any applicable authorization or agreement.

9. Privacy & Confidentiality

Members are expected to respect the privacy and confidentiality of other members.

Personal information obtained through CRVO Alliance membership, events, discussions, or activities must not be collected, used, or shared for unauthorized purposes.

Members should exercise particular care when sharing photographs, videos, names, contact information, travel plans, or other personal information involving fellow members.

10. Information Shared by Members

The CRVO Alliance is a community where members are encouraged to share RV-related experiences, recommendations, tips, and information.

Members should make reasonable efforts to ensure that information they share is accurate and not misleading. When providing advice, members should clearly distinguish personal experience or opinion from professional advice.

The CRVO Alliance may provide educational and informational resources contributed by members and fellow RV enthusiasts. Such information is not necessarily reviewed or verified by the CRVO Alliance.

11. Reporting Concerns

Members who experience or witness conduct that they believe violates this Code of Conduct are encouraged to report the matter to the CRVO Alliance.

Reports should provide as much relevant information as possible, including the nature of the concern, date and location, individuals involved, and any supporting information or documentation.

The CRVO Alliance will make reasonable efforts to review concerns fairly and appropriately while respecting the privacy of those involved.

Report a concern through our Contact form. Choose General and identify the subject as a Code of Conduct concern.

12. Addressing Violations

The CRVO Alliance reserves the right to take appropriate action when a member or participant violates this Code of Conduct, the CRVO Alliance's bylaws, policies, applicable event rules, or applicable laws.

Depending on the circumstances, action may include:

A verbal or written warning;
A request to modify or cease the conduct;
Removal of content from CRVO Alliance-controlled platforms;
Temporary suspension of membership or participation;
Removal from a CRVO Alliance event or activity;
Suspension or termination of membership; or
Other appropriate action determined by the Board of Directors.

Serious conduct may result in immediate action where reasonably necessary to protect members, volunteers, partners, the public, or the reputation and operation of the CRVO Alliance.

Nothing in this Code of Conduct prevents the CRVO Alliance from contacting appropriate authorities where conduct may involve a violation of law or where there is a concern for someone's safety.

13. Fair & Reasonable Application

The CRVO Alliance recognizes that circumstances vary and that not every disagreement or complaint represents a violation of this Code of Conduct.

The Board of Directors, or an individual or committee authorized by the Board, will use reasonable judgment when reviewing alleged violations and determining appropriate action.

Members will generally be given an opportunity to provide their perspective before significant disciplinary action is taken, except where immediate action is reasonably necessary due to safety, serious misconduct, or other exceptional circumstances.

14. Acknowledgement

By becoming a member of the Canadian Recreational Vehicle Owners Alliance, members agree to abide by this Code of Conduct, the CRVO Alliance's bylaws, and applicable policies.